7 August 2006
On behalf of the Queensland team at CPA Australia, I wish to thank and congratulate both you and Claire on the fantastic team building day you organised and hosted for us at Dreamworld recently. The day was the perfect reward for our hard working team and it also was a great development opportunity.
You are truly inspirational, but most importantly, the advice you give is so practical and easy to implement. We agreed soon after your workshop that “busy” is a banned word in our office and we are all really trying to work on the important, not urgent tasks. We have also embraced the FISH! Philosophy and have posters with the four principles all over the office and we remind each other regularly to live by them. We’re also having more open and honest conversations in relation to work performance and achievement, and we provide specific feedback about what has been done well and what could be done differently next time.
As a result of your coaching on the day and the fun we had as a team, you can already see the obvious improvement in how staff are feeling. Everyone appears more relaxed and happier at work and we take time out to work on our team relationships. At the same time, we’re more focused on getting the job done and giving people opportunities to challenge themselves, in a supportive and safe environment.
I can’t thank you enough for giving us the boost we needed to become a high performing team as well as a great team to be part of. I would strongly recommend that for anyone looking to show their staff how valuable they are, they spend a day with you to experience your WOW factor. My only hesitation in doing this is that it will become more difficult for us to get some time in your diary for you to continue working with our team!